Turn Customer Follow-Up Into an Automated System
Stay in touch with customers, bring back past customers, and generate more repeat business—without having to remember when to send every email.
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The Problem Isn't Knowing You Should Follow Up
Most local business owners already know that staying in touch with customers is important.
The problem is finding the time to actually do it.
You get busy.
Customers come and go.
A few weeks turn into a few months.
And eventually, a customer who was perfectly happy with your business simply forgets about you.
An automated follow-up system helps solve that problem by allowing you to create your messages ahead of time and schedule them to go out automatically.
Imagine Your Follow-Up Happening Automatically
For example, an auto repair shop could create a sequence like this:
Day 0
Thanks for choosing us.
Day 30
A helpful vehicle maintenance tip.
Day 90
A reminder about recommended maintenance.
Day 180
A seasonal service reminder.
Day 365
“It's been about a year since we serviced your vehicle.”
The shop doesn't have to remember to send each message.
The system handles the timing.
And the same basic concept can work for plumbers, landscapers, contractors, cleaning companies, pressure washing companies, HVAC companies, and many other local businesses.
Day 0
Thanks for choosing us.
Day 30
A helpful vehicle maintenance tip.
Day 90
A reminder about recommended maintenance.
Day 180
A seasonal service reminder.
Day 365
“It's been about a year since we serviced your vehicle.”
The shop doesn't have to remember to send each message.
The system handles the timing.
And the same basic concept can work for plumbers, landscapers, contractors, cleaning companies, pressure washing companies, HVAC companies, and many other local businesses.
The Email Automation Platform We Recommend
There are many email marketing platforms available, but for businesses looking to build an automated follow-up system, GetResponse is one of the platforms we recommend.
It combines email marketing, contact management, forms, landing pages, and marketing automation in one platform.
That means you can build your follow-up system without having to piece together several different services.
It combines email marketing, contact management, forms, landing pages, and marketing automation in one platform.
That means you can build your follow-up system without having to piece together several different services.
What Can You Automate?
You can use automated follow-up to:
- Welcome new customers
- Follow up with people who request information
- Remind customers about recurring services
- Promote seasonal services
- Send special offers
- Reconnect with inactive customers
- Ask satisfied customers for reviews
- Share helpful information
- Stay in front of past customers
The goal isn't to send more email.
The goal is to stay connected with the right customers at the right time.
Ready to Start Automating Your Follow-Up?
GetResponse gives you the tools to build your own email follow-up and automation system.
If you'd like to see what GetResponse can do, you can learn more and get started here.
If you'd like to see what GetResponse can do, you can learn more and get started here.
You Don't Have to Build Something Complicated
You can start with something as simple as three emails:
Welcome → Helpful Information → Follow-Up Reminder
Then, as you learn what works for your business, you can add additional messages and automation.
The important thing isn't building the biggest system.
It's building a system that keeps working when you're busy running your business.
Welcome → Helpful Information → Follow-Up Reminder
Then, as you learn what works for your business, you can add additional messages and automation.
The important thing isn't building the biggest system.
It's building a system that keeps working when you're busy running your business.
Disclosure: Simple Follow Up System may receive compensation if you sign up for GetResponse through our link. This does not affect the price you pay.